Thank you for shopping with thebeautytrove.com. The following outlines our shipping process and conditions.
Order Processing
Orders are typically prepared and dispatched within 1–3 business days after confirmation. This includes verification, inspection, and packaging. During peak periods, processing may take slightly longer. If any unexpected delay occurs, we will notify you by email or phone.
Delivery Time
The estimated delivery period begins once the order has been shipped from our facility.
- Standard delivery: usually 6–12 business days
Please note that delivery times are approximate and may vary due to customs clearance, weather, or other unforeseen circumstances.
Tracking Information
Once your order has been dispatched, you will receive a confirmation email with a tracking number. Tracking details are typically updated within 24 hours.
Damaged or Lost Items
We are not responsible for goods that are lost or damaged during transit. If your order arrives damaged, please contact the shipping carrier directly to file a claim. Retain all original packaging and affected items until the claim process is completed.
Customer Support
For any questions or concerns regarding your shipment, please contact our support team. We are here to assist you.